Patient Transparency Policy

1) What "All-Inclusive" Means

Our price includes everything you need for your implant procedure. You won’t get surprise bills later.

Included in your price:

• General anesthesia from an in-house CRNA
  
  
• Surgery that includes any extractions and placement of dental implants done by an oral & maxillofacial surgeon
  
  
• Custom permanent zirconia teeth created in an in-house lab and delivered in 24 hours. (Not plastic temporaries)
  
  
• 3D scans, digital design, and treatment planning
  
  
• 2 week and 4 month post-op checkups during healing
  
  

Not included:

• Extra medical tests your doctor might need
  
  
• Travel or hotel costs
  
  
• Damage not caused by Nuvia (for example, trauma)
  
  

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2) Deposit Policy

When you schedule your consultation, a small deposit is collected to hold your appointment time. This ensures your spot is reserved and that our team and resources are ready for you.

How it works:

When you arrive for your consultation, your deposit refund is processed right away—no waiting or paperwork (although it can take several days for your bank or credit card provider to fully process the refund and have it back in your account). 

If you miss or cancel your appointment without notice, the deposit may be forfeited since that time was reserved exclusively for you.

This simple system helps us keep appointments running smoothly and makes sure every patient who books a time gets the care and attention they deserve.

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3) Communication FAQs

How will I find out if I am a candidate for permanent teeth in 24 hours?
Start by taking the 60-second eligibility quiz to see if you may qualify. You may receive a quick call or text afterward to confirm your potential eligibility and discuss next steps.

What if I have more questions about the consultation or treatment?
You can receive text updates, emails with helpful videos and podcasts, or explore our website and social media pages for articles and patient stories that explain every step of the dental implant process.

What will Nuvia contact me about?

• Whether or not you may be a candidate for full mouth dental implants
  
  
• Information about your nearest Nuvia location and directions
  
  
• Helpful resources and educational materials for patients
  
  

What if I don’t want to be contacted?
You can easily opt out of texts or emails at any time. Just reply STOP to end text messages or click unsubscribe at the bottom of any email.

Who can I reach out to if I have questions?

Each patient meets with a Smile Consultant at their consultation who can answer any questions about treatment, pricing, or next steps. You can also search our website for answers to common questions anytime. You can also give us a call directly. Phone numbers can be found on our Contact Us page.

You control how we reach out to you. For additional disclosure of Nuvia’s communication policy, read here.

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4) Transparent Pricing and Financing

We share real cost ranges and what’s included so you can plan and compare dental solutions. Your final price comes after your 3D scan and review. Most people (About 92% of patients) use monthly payment plans to make treatment affordable.

Why we list price ranges:
Each patient is different. Bone strength, health, and materials can change the cost. A price range can give you a ballpark idea of what your investment could be but a consultation is required to get a scan, treatment plan, and final cost. 

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5) Safety, Materials, and Results

• Who your team is: You get a full team including a surgeon, restorative doctor, and CRNA.
  
  
• Strong materials: Nuvia uses monolithic zirconia for your final teeth. It’s long-lasting and stain-resistant.
  
  
• Proven process: At Nuvia, patients get their permanent teeth in 24 hours. Not only has this process been proven to be safe and effective, Nuvia’s dental implant success rate is 99.1% (compared to the 93.3-98% success rates reported by large studies of other providers).
  
  
• Real results: We share success data that shows our outcomes and how we measure them.
  
  

6) Warranty and Follow-Up Care

Nuvia provides a limited warranty for full-arch dental implant restorations if any issues arise from faulty materials or workmanship. We also include a surgical warranty and retreatment during the warranty period, unless your case falls under specific complexity exceptions.

• Not covered: Damage from trauma or not following care instructions
  
  
• Follow up care included in your treatment cost: 2 Week and 4 Months Follow-up visits during healing
  
  

You’ll receive a 5 year warranty with your teeth and be given an agreement that lists all details.